The Knowledge Nexus.
A comprehensive repository of answers for architects, developers, and compliance officers. Everything you need to know about operating the world's most resilient Sovereign Backend-as-a-Service.
General
01. Can I use MeltyBase air-gapped?
Yes. Our Ed25519-signed license validation works entirely offline once activated. You can deploy MeltyBase in zero-internet environments.
02. What makes MeltyBase "Sovereign"?
Sovereignty means you own the execution, the storage, and the intelligence. No telemetry is phoned home, and your data never leaves your infrastructure.
03. Is MeltyBase open source?
MeltyBase is a proprietary, licensed platform. However, we provide "Source Available" access for security audits and deep integration for enterprise customers.
04. What happens if I stop my license?
As an "Owner-Operated" platform, you keep your instance forever. Stopping a license only prevents updates and premium Forge downloads.
05. Why "MeltyBase"?
Because we "melt away" the friction between your idea and a production-grade, private-first infrastructure.
Security & Privacy
06. Does BotGuard work with VPNs?
BotGuard uses mTLS fingerprints and behavioral analysis, so it can detect malicious bots even if they rotate IP addresses or use VPNs.
07. How secure is the billing data?
We only store the Stripe Customer ID in your private Hub. No credit card data or PII ever touches our infrastructure.
08. What is the "Audit Pulse" exactly?
It is a cryptographically signed, immutable log of every administrative action taken on your instance, essential for SOC 2 readiness.
09. Can I use my own HSM for encryption?
Yes. MeltyBase supports external Key Management Systems (KMS) and Hardware Security Modules (HSM) for root-of-trust encryption.
10. Does Sentinel PII Shield support custom regex?
Absolutely. You can define custom sensitive data patterns in your project configuration to redact proprietary identifiers.
AI & Orchestration
11. Is the Voice AI low-latency?
We use bidirectional WebSockets and chunked streaming, achieving sub-200ms round-trip latency for voice-to-voice interactions.
12. Can agents write their own Edge Functions?
With the `FORGE_WRITE` permission, an OpenClaw agent can generate and deploy Deno functions to solve novel problems.
13. Which LLMs are supported?
MeltyBase is model-agnostic. We provide native adapters for OpenAI, Anthropic, Gemini, and local LLMs via Ollama or vLLM.
14. How does multi-agent coordination work?
OpenClaw Swarms use a shared "Blackboard" memory and a leader-election protocol to ensure agents don't conflict during complex tasks.
15. Do you provide a RAG engine?
Yes. MeltyBase includes a native vector store (pgvector) and an automated chunking/embedding pipeline for any PDF or text data.
Database & Storage
16. How do you handle database migrations?
MeltyBase uses **Private Branching**. Create a branch, run your migrations on the isolated copy, and merge them back with zero downtime.
17. Does Sentient SQL support NoSQL?
MeltyBase is built on Postgres, but Sentient SQL can generate JSONB queries that mimic NoSQL flexibility with ACID reliability.
18. What is Continuous PITR?
Point-In-Time Recovery captures every transaction's WAL (Write-Ahead Log) segment, allowing you to restore to any specific second.
19. Can I use MeltyMedia for video?
Yes. MeltyMedia supports HLS/DASH adaptive streaming and automated transcoding for high-performance video delivery.
20. Is the storage truly S3-compatible?
Yes. You can swap local storage for AWS S3, Google Cloud Storage, or Minio with a single environment variable change.
Licensing & ROI
21. Is there a free tier for developers?
The **Indie Edition** is a one-time purchase. For testing, you can run the full engine in "Dev Mode" on localhost with 2 seats for free.
22. How does the Billing-as-a-Service work?
MeltyBase acts as a proxy for Stripe. It meters usage across your custom apps and automatically relays metrics for consolidated invoicing.
23. Can I white-label the MeltyBase Studio?
Yes. The Studio is a React-based web app that connects to your MeltyBase API. You can theme and rebrand it for your clients.
24. What is the ROI compared to AWS/Azure?
By consolidating Auth, DB, AI, and Storage into one license, most enterprises reduce their monthly "Cloud Tax" by over 70%.
25. Do you offer enterprise support?
Yes. Enterprise licenses include 24/7 dedicated engineering support and a guaranteed 1-hour response SLA.
Troubleshooting
26. What do I do if an agent gets stuck?
Use the **Kill Switch** in the Studio to terminate the task. Check the Agent Traces for infinite tool-loops or reasoning deadlocks.
27. How do I recover a deleted project?
Use **Continuous PITR** to restore your database to the minute before the deletion. Project metadata is preserved in the vault.
28. My Voice AI is stuttering. Why?
Check the WebSocket jitter in the Studio. Stuttering is usually caused by network latency or insufficient server CPU for real-time STT.
29. Can I migrate data out of MeltyBase?
Always. We use standard PostgreSQL and S3. You can export a full SQL dump or move your assets to any other provider at any time.
30. Where can I find more help?
Visit our Troubleshooting Guide or deploy a Sovereign Agent to analyze your local system logs.